At bankbank2, we believe online gaming should be an enjoyable form of entertainment — not a burden. That is why we provide a comprehensive range of tools and resources to help every member in Malaysia enjoy a safe, controlled, and responsible gaming experience.
We provide the following tools free of charge to all members. Make full use of them to ensure your gaming always stays within control.
Set your own maximum deposit amount — daily, weekly, or monthly. Once a limit is set, the bankbank2 system will automatically decline any deposit that exceeds it, giving you complete control over your spending.
Set a daily time limit for your gaming sessions. Once the limit is reached, bankbank2 will display a warning and automatically log you out of your account to prevent unintended excessive play.
If you feel you need a break, use the bankbank2 self-exclusion feature. You can choose a break period ranging from 24 hours up to 6 months, or opt for permanent account suspension. During this period, you will not be able to log in or make deposits.
Set the maximum amount you are willing to lose within a given period. Once the loss limit is reached, your account will be temporarily blocked from placing further bets for that period, protecting your account balance.
Review your full history of gaming activity, deposits, withdrawals, and betting patterns directly within your bankbank2 account. Awareness of your own gaming habits is the first step towards responsible play.
Bankbank2 enforces a rigorous age verification process during registration and throughout the KYC procedure. Individuals under 18 are not permitted to register or use our platform under any circumstances.
Activating responsible gaming tools on your bankbank2 account is straightforward and can be done entirely on your own without contacting support. Follow these steps:
Go to login page and enter your bankbank2 account username and password. Make sure you are on the official bankbank2.bet website.
Click on the profile icon at the top right of the screen, then select "Account Settings" or "Responsible Gaming" from the dropdown menu.
You will see a list of available control tools: deposit limits, time limits, loss limits, and self-exclusion. Select whichever suits your needs.
Enter the desired limit amount or select your preferred break duration. Review your settings before confirming. bankbank2 will require verification via a mobile OTP.
Once confirmed, the controls take effect immediately and you will receive a confirmation email. To increase a limit, a 24-hour waiting period applies as an added layer of protection.
Problem gambling can affect anyone regardless of background. Recognise the signs early to get help in time.
Each tool is purpose-built to help you stay in control. Here is a closer look at how each one works.
Set a limit on how much you can deposit into your bankbank2 account per day, week, or month. For example, if you set a daily limit of RM200, the system will reject any deposit exceeding that amount — even if you attempt it via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX. Limits can be decreased immediately, but increasing them requires a 24-hour waiting period — this is an intentional safeguard.
Set the maximum number of hours per day you can play on the bankbank2 platform. When the limit is reached, you will receive multiple warnings before the session is automatically ended. This is especially useful when playing slots or Live Casino, where time can pass unnoticed.
The most decisive option — your account will be fully blocked for the period you choose. During the self-exclusion period, you will not be able to log in, make deposits, or use any bankbank2 services. Any balance in the account can be withdrawn through the normal withdrawal process before the exclusion takes effect.
Set the maximum amount in MYR you are willing to lose within a given period. Unlike a deposit limit, a loss limit tracks your net balance. For example, if you deposit RM500, win RM300, and then lose RM400, your net loss is calculated based on actual cash flow — not simply the amount deposited.
Set periodic reminders — every 30 minutes, 1 hour, or 2 hours — at which point the bankbank2 platform will display a summary of your current session, including time played, total amount wagered, and net result. This helps you make an informed decision on whether to continue or stop.
If you have made the final decision to stop completely, bankbank2 provides a permanent account closure option. Please contact our support team via 24/7 live chat or email us at support@bankbank2.bet. Once an account is permanently closed, re-registration using the same details will not be permitted.
At bankbank2, responsible gaming is more than a slogan — it is at the core of how we operate our platform. As one of Malaysia's leading online casino platforms with over 500,000 active members, we recognise the significant responsibility we carry towards the wellbeing of our player community.
Every new bankbank2 member who registers will receive a responsible gaming guide as part of their onboarding process. We require all new members to read and agree to our responsible gaming policy before making their first deposit.
Bankbank2's dedicated responsible gaming team continuously monitors play patterns using advanced analytics technology. If any concerning patterns are detected, our team will proactively reach out to the member in question to offer support and guidance.
Answer these brief questions honestly to assess whether your gaming habits remain within healthy limits.
Answers to the questions most frequently asked by bankbank2 members about responsible gaming.
Register a bankbank2 account today and enjoy a wide variety of exciting games — slots, live casino, Sports Betting, E-Sports, and jackpots — with complete peace of mind knowing that your safety and wellbeing are always our priority.